Terms of Use & Service Agreement

1. Acceptance of Terms

By accessing or using Salty Media Production's services, website, or platform, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Services

Salty Media Production provides comprehensive media production and AI automation services, including:

Video production and post-production services
AI automation solutions and implementations
Social media management and strategy
Web development and digital solutions
Content strategy and creative direction
Brand design and visual identity services

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and update your account information as necessary
Keep your account credentials secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized account access

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

Use our services for any illegal or unauthorized purpose
Violate any applicable laws or regulations
Infringe upon the rights of others, including intellectual property rights
Upload or transmit viruses, malware, or other harmful code
Interfere with or disrupt our services or servers
Attempt to gain unauthorized access to our systems

5. Intellectual Property Rights

All content, features, and functionality of our services are owned by Salty Media Production and are protected by copyright, trademark, and other intellectual property laws. You agree that:

We retain ownership of all work product created for you, unless otherwise agreed in writing
You will not reproduce, distribute, or create derivative works without permission
Any feedback or suggestions you provide may be used by us without compensation
You grant us a license to use content you provide for service delivery purposes

6. Payment Terms

Payment terms for our services will be specified in individual service agreements. Generally:

Payments are due according to the schedule outlined in your service agreement
Late payments may incur additional fees as specified in your agreement
All prices are subject to applicable taxes
Refunds are handled according to our refund policy
We reserve the right to suspend services for non-payment

7. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of our services with or without notice.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim:

All warranties, express or implied, including merchantability and fitness for purpose
Warranties regarding the accuracy, reliability, or completeness of our services
Warranties that our services will meet your specific requirements
Warranties that our services will be uninterrupted or error-free

9. Limitation of Liability

To the maximum extent permitted by law, Salty Media Production shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Salty Media Production and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

11. Privacy & Data Protection (GDPR)

Your privacy is important to us. We are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Processing Agreement

By using our services, you acknowledge that we process your personal data as described in our Privacy Policy. We act as both a data controller and, where applicable, a data processor for your personal information.

Your Data Protection Rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

Data Protection Principles

We commit to processing your personal data in accordance with the following principles:

Lawfulness & Transparency

We process data lawfully, fairly, and in a transparent manner

Purpose Limitation

Data collected for specified, explicit, and legitimate purposes

Data Minimization

We collect only data that is adequate, relevant, and necessary

Accuracy

Data is kept accurate and up to date

Storage Limitation

Data kept only as long as necessary for its purpose

Integrity & Confidentiality

Appropriate security measures protect your data

Important: For detailed information about how we collect, use, store, and protect your personal data, please review our comprehensive Privacy Policy.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately, and we may delete your account and data.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

GDPR Compliance for EU/EEA Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following additional terms apply:

These Terms do not affect your mandatory consumer rights under EU law
Data protection matters are governed by GDPR and applicable local data protection laws
You may bring claims related to data protection before courts in your country of residence
You have the right to lodge complaints with your local data protection supervisory authority

Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us to seek an informal resolution. For GDPR-related disputes, EU/EEA users may also contact our Data Protection Officer at saltymediaproduction@gmail.com.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. The unenforceable provision will be deemed modified to the minimum extent necessary to make it enforceable.

16. Contact Information

If you have any questions about these Terms of Use, wish to exercise your rights, or need to contact our Data Protection Officer, please reach out to us using the information below:

Contact Channels

General: saltymediaproduction@gmail.com

Data Protection: saltymediaproduction@gmail.com

Contact Form: Visit our contact page

Response Time: 5 business days

Data Protection Officer: For all GDPR-related inquiries, rights requests, or data protection concerns, please contact our Data Protection Officer directly at saltymediaproduction@gmail.com