Privacy Policy & GDPR Compliance
Your privacy is important to us. This policy explains how we collect, use, and protect your information in compliance with GDPR and other data protection regulations.
Last updated: December 8, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, request services, subscribe to our newsletter, or contact us for support. This may include:
- Personal information like your name, email address, and phone number
- Professional information such as company name and job title
- Project details and requirements when you request our services
- Communication preferences and feedback
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information to:
- Deliver the media production and AI automation services you request
- Communicate with you about projects, updates, and support
- Send you marketing communications (with your consent)
- Improve our services and develop new offerings
- Comply with legal obligations and protect our rights
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities, such as marketing communications or newsletter subscriptions
- Contract Performance: When processing is necessary to fulfill our contractual obligations to you, such as delivering services you requested
- Legitimate Interests: When we have a legitimate business interest, such as improving our services, fraud prevention, or network security, provided your rights do not override these interests
- Legal Obligation: When we must process your data to comply with legal requirements, such as tax laws or regulatory obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our rights and safety
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure server environments, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices (GDPR)
Under GDPR and other applicable data protection laws, you have extensive rights regarding your personal information. We are committed to honoring these rights and making it easy for you to exercise them.
Your GDPR Rights Include:
1. Right to Access
You have the right to request a copy of all personal data we hold about you, including information about how we process it.
2. Right to Rectification
You can request correction of inaccurate or incomplete personal information we hold about you.
3. Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data when it's no longer necessary for the purposes it was collected, or if you withdraw consent.
4. Right to Restriction of Processing
You can request that we limit how we use your personal data in certain circumstances, such as while we verify data accuracy.
5. Right to Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format to transfer to another service provider.
6. Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
7. Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
8. Right to Withdraw Consent
Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
9. Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
Note: Some rights may be limited in certain circumstances, such as when we have a legal obligation to retain data or when data is needed to establish, exercise, or defend legal claims.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site, remember your preferences, and provide personalized content.
Types of Cookies We Use:
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Performance Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies
Enable enhanced functionality and personalization, such as remembering your preferences.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements. Requires your consent.
Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and may prevent you from accessing certain features of our website.
Browser Settings: Most browsers allow you to refuse or accept cookies. You can usually find these settings in the "Options" or "Preferences" menu of your browser.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you use.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods:
- Account Information: Retained for the duration of your account plus 90 days after account closure
- Project Data: Retained for the duration of the project plus 3 years for legal and warranty purposes
- Marketing Communications: Retained until you unsubscribe or request deletion
- Financial Records: Retained for 7 years as required by tax and accounting laws
- Website Analytics: Anonymized after 26 months in compliance with GDPR
- Support Communications: Retained for 2 years after the last interaction
When we no longer need your information, we will securely delete or anonymize it using industry-standard methods. You can request earlier deletion by exercising your right to erasure, subject to legal retention requirements.
9. International Data Transfers
As a global company, your information may be transferred to and processed in countries other than your own, including India and other jurisdictions where we or our service providers operate.
GDPR Transfer Safeguards:
When transferring personal data from the European Economic Area (EEA) to countries outside the EEA, we implement appropriate safeguards including:
- Standard Contractual Clauses (SCCs): EU Commission-approved contracts that provide data protection guarantees
- Adequacy Decisions: Transfers to countries deemed adequate by the EU Commission
- Binding Corporate Rules: Internal policies for group companies ensuring data protection
- Explicit Consent: Your informed consent for specific transfers where applicable
We ensure that all international transfers comply with applicable data protection laws and that your data receives an adequate level of protection wherever it is processed.
10. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
12. Data Protection Officer & Contact Information
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with GDPR and other applicable data protection laws. You can contact our DPO for any questions or concerns regarding the processing of your personal data.
Data Protection Officer
Email: saltymediaproduction@gmail.com
Privacy Inquiries: saltymediaproduction@gmail.com
Response Time: Within 30 days
Company Information
Salty Media Production (opc) Pvt Ltd
1, 1st B Cross, 1st Main Road, Madiwala
(Next to Koramangala Nexum Mall), Bengaluru - 560068
How to Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we process your personal data, please contact us:
Email: saltymediaproduction@gmail.com
Data Protection Officer: saltymediaproduction@gmail.com
Phone: +91 74118 20025
Contact Form: Visit our contact page
Response Time: Within 30 days of receiving your request
Supervisory Authority
If you are located in the European Economic Area (EEA) or UK, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights.
EU Supervisory Authorities: You can find a list of supervisory authorities at https://edpb.europa.eu